One-Stop HR Information Centre

May 17, 2009

How to Become an Effective Leader

Why do you think a lot of employees leave their managers instead of their jobs? Who do you think some leaders have no follower? Simply because the employees who left have an unefficient and uneffective leaders! A real leader must equipped at least with the below traits:

  1. Competence - They know what they are talking about. They know their job, their business, their environment, even their organisation from bottom up.
  2. Fairness - They do not play favourism. They reward their employees based on actual performance. They know what is actually happening. They are able to manage, evaluate and reward.
  3. Integrity - They walk the talk. They lead from the front. They set themselves as a model to their employees. They step forward rather than shy away when a tough tasks need to be done. They responsible on any important decision that they made. They never demand from their employees what they can’t do.
  4. Protection - They place the needs of their employees above theirs. They hold their employees’ welfare first and foremost in their mind. They make decisions that protect their employees, not to put them im unnecessary danger for their personal gain or ambitions.

Proper Procedures of Domestic Inquiry

Domestic Inquiry is an internal inquiry into some alleged misconduct by an employee. The main objectives of the domestic inquiry are to establish whether the employee is guilty on the allegation. The inquiry panel shall consist of chairman and panel members, who are:

  • Similar or higher level than the accused.
  • No personal involvement in such case.
  • Should not have participated in the investigation of the matter.
  • Could be an outsider engaged for a fee.
  • Preferably not the HOD of the accused.

There must also be a prosecuting officer / investigating officer, who:

  • Should not brief the panel members on the background of the accused.
  • Should not inform the panel members the name of the accused and the chage(s) before the commencement of the inquiry.
  • Should not influence the panel’s decision.

Before the inquiry, the ground rules shall be laid down:

  • The inquiry shall be started with the company witnesses giving evidence.
  • The accused are allowed to question the company witnesses.
  • The accused and his witnesses will be allowed to be cross-examined by the prosecutor.
  • Only relevant questions are allowed.
  • Raised voice or vulgar words are not allowed.

The proper procedures of domestic inquiry are as follows:

  • The chairman will introduce himself and the panel members sitting in the domestic inquiry.
  • The chairman will then ask the accused whether he has any objection to any of the panel members.
  • The chairman shall read the charge(s) to the accused.
  • The chairman will ask the accused whether he understand the charge(s).
  • The chairman will ask the accused whether he pleads guilty or not guilty.
  • When the inquiry begins, the company witnesses are examined by prosecutor and / or cross-examined by the accused.
  • Case for company over when all company witnesses have given their evidence.
  • The accused will then give evidence, and cross-examined by prosecutor.
  • Witness of accused to give evidence, and cross-examined by prosecutor.
  • Case for accused over when the accused and his witnesses have given evidence.
  • A case summary is given.
  • Accused is allowed to have the last say.
  • The chairman will ask the accused whether he has anything to say in his mitigation.

For decision making for a domestic inquiry, please refer to this link http://hrmanagement.blogsome.com/2007/11/03/domestic-inquiry-who-to-make-final-decision/.






















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