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May 16, 2009

How to Deal with Difficult People - Top 10 Behaviors That You Can’t Stand

What kind of people that you can’t stand the most? People who are negative? Aggressive? Passive? How about yourself? Do you examine whether there is some behaviors of yours that people cannot stand? Definitely yes, as everybody is somebody’s difficult person at least some of the time.

Go through the below checklist of top 10 difficult behaviors identified by Dr. Rick Brinkman and Dr. Rick Kirschner in their book "Dealing with People You Can’t Stand". Identify which one you can’t stand the most, and which behavior of yours made people can’t stand the most.

  • The Tank

The Tank is confrontational, pointed, and angry, the ultimate in pushy and aggressive behavior.

  • The Sniper

Whether through rude comments, biting sarcasm, or a well-timed roll of the eyes, making you look foolish is the Sniper’s specialty.

  • The Grenade

After a brief period of calm, the Grenade explodes into unfocused ranting and raving about things that have nothing to do with the present circumstances.

  • The Know-It-All

Seldom in doubt, the Know-It-All has a low tolerance for correction and contradiction. If something goes wrong, the Know-It-All will speak with the same authority about who’s to blame — you!

  • They-Think-They-Know-It-All

People with this behavior can’t fool all the people of all of the time, but they can fool some of the people enough of the time, and enough of the people all of the time — all for the sake of getting some attention.

  • The Yes Person

In an effort to please people and avoid confrontation, Yes People say "yes" without thinking things through. They react to the latest demands on their time by forgetting prior commitments, and over commit until they have no time for themselves.

  • The Maybe Person 

In a moment of decision, the Maybe Person procrastinates in the hope that a better choice will present itself.

  • The Nothing Person

No feedback, no nonverbal feedback, no facial expression, no response. Nothing.

  • The No Person

The No Person is able to defeat a big idea with a single syllable. The No Person fights for a never ending battle for futility, hopelessness and despair.

  • The Whiner

Whiners feel helpless and overwhelmed by an unfair world. Their standard is perfection, and no one and nothing measures up to it. They offer solutions makes you bad company, so their whining escalates.

Sample HR Letter: Letter of Offer for Voluntary Separation Scheme (VSS)

Dear colleagues,

The Global economic slowdown has had an adverse impact on our business and we are currently suffering from losses. In order to meet the present challenges, the Company has amongst other things, had to review its manpower requirements. As a result of the review, we have found that we are overmanned. Therefore, the Company has decided to invite applications from its employees who are interested in ceasing their employment under a Voluntary Separation Scheme (VSS).

The terms and conditions of the VSS offer is as contained in this letter and the document enclosed. We believe that this VSS offer is fair and competitive. It recognises the important contributions made by the employees over the years to the growth of the Company and is in keeping with the Company’s long-standing commitment to protect the best interest of it’s employees. Therefore, in arriving at a package, adequate weight has been given to the length of service in the Company. We wish to state that application for this VSS offer is strictly voluntary on the part of the employee.

If you are interested in submitting an application for VSS, please complete the enclosed application form and return the same to the Human Resource Department by <time> on <date>. The Company reserves the right to select and decide on submitted applications at its absolute discretion.

Thank You.

Yours sincerely,

<Signatory>






















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